Dear Group Leader,
We would like to thank you in advance for your work involved with putting a group tour together, you have taken on the responsibility of pleasing each and every member of your group, which we recognize is not always an easy task. For our part we will make every effort to simplify our process and accommodate your folks, we want every one to have an enjoyable and memorable experience at Solomon’s Castle! Please, remind your group to enjoy our nature walk and gift shops.
Listed below are the criteria to qualify for Group Rates. The prices listed include your entire visit,…a humorous guided
tour of Solomon’s Castle, and a delightful inclusive meal at the Boat in the Moat Restaurant.
v A group consists of 20 or more.
v Reserve date and time on our calendar. Group tours start at 10:00 am, one hour earlier than the general public tours. This allows your group to have an ‘appointment’ for their tour. It also seats them in the restaurant for lunch at 11:00, (much later than 11:00 and we can not always guarantee ‘on demand’ seating). We try to maintain this schedule, however if groups arrive late, we just have to work everyone through to the best of our ability. Groups are still more than welcome from 11:00 – 4:00 and will be worked in with the general public on a first come first serve basis. You will still need to follow the group criteria. We will do our best to seat your guests together and as quickly as possible, please ask your guests for a little extra patience during these times and remind them…“Hey, relax, this is a day out, what’s your hurry!”
v Choose one price for your entire group. Meals within one price range are of equal value, portions are generous and we have tried to balance selections so there is ‘something for every one’. All costs associated with your tour & meal; entrée, accompanying sides, beverage, dessert, tax and gratuity are included. Beverage choices are Coke, Diet Coke, Sprite, Coffee, & Tea. Dessert is chef’s choice, but typically is Homemade Banana Pudding – a BIG hit!
v Pre-order. We need to have a count of entrée selections, only the entrees. Example 6-tacos, 8 pot pies, 2 turkey & bacon, 14 chefs, etc. We suggest, while your guests sign up and/or pay you for their trip, is also a good time to let them select their entrée from a master list. Compile this information from the master list and call in your pre-order 2-3 days ahead.
v Each guest must have an entrée card. From your master list please, make a simple card for your guests to lay on the table in front of them with just their entrée choice written. Entrée cards serve many purposes. They ensure the guests won’t forget a choice they may have made weeks in advance. The card also, acts as a prompt for our waitress to ask appropriate questions; dressing choice if the guest ordered a salad, side dish if the guest ordered a sandwich, etc. Entrée cards are essential to our professionalism, and allow for smooth service of your guests. It is a good idea to hand out entrée cards out on the bus or for carpoolers, in the parking lot.
v Pay with one transaction for entire group, cash, personal or business check are acceptable. Sorry, we do not accept credit cards or debit cards.
v Our ‘busy’ time is mid-January thru mid-April from 10:00 am – 2:00 pm. We can be much more flexible in “off” months and any evening. We also stay open late for groups of 30 or more. Late afternoon and evenings are great times for groups.
v Included is a confirmation, please fill in your information and return by mail or fax. Your date is not confirmed until you & we have signed and returned your confirmation.Dean or Alane